Refund & returns policy
In consideration of the unique nature of our products, regrettably, we cannot accommodate returns. Our passion for our soaps is reflected in our meticulous process – we personally check, inspect, and hand-pack each item to ensure perfection before dispatch. If, for any reason, your experience falls short of expectations, kindly reach out to us at salomasoap@gmail.com, and we’ll be delighted to assist you promptly.
It’s important to note that our free shipping is extended as a special discount. In the event of returned items diminishing your order value below the ‘Free when you spend’ threshold, the shipping discount initially applied will be reclaimed. We appreciate your understanding and look forward to ensuring your satisfaction with every purchase.